2016 Mid-Autumn Holiday Notice
Due to the Mid-Autumn Festival in China, we will not be able to receive or ship cases on September 15th. Therefore, cases shipped from your facility on Monday September 12th will be received instead on Friday September 16th, and returned to you on September 22th. The delivery schedule during this time is as follows:
| Date we receive cases | Date you should receive finished cases |
| September 14 | September 20 |
| X | X |
| September 16 | September 22 |
| September 17 | September 23 |
Thank you for your attention and patience.
2016 Chinese New Year Notice
Due to the Chinese New Year holiday, our Beijing facility will not be able to receive or ship cases on February 7, 8, 9, and 10. Furthermore, cases we receive in Beijing on February 4, 5, 6, 11, 12, and 13 will be delivered to you beyond our normal turnaround schedule. Therefore, cases shipped from your facility to Beijing from February 1 until February 10, please plan for a delivery delay. The delivery schedule during this time is as follows:
| Date we receive cases | Date you should receive finished cases* |
| February 4 | February 16 |
| February 5 | February 16 |
| February 6 | February 16 |
| X | X |
| X | X |
| X | X |
| X | X |
| February 11 | February 19 |
| February 12 | February 19 |
| February 13 | February 19 |
*Please note that during this time we will do our best to timely process and export cases. However, unforeseen delays should be taken into consideration if you have extremely time-sensitive cases. If you send cases during this period, we kindly ask you carefully check all lab scripts to ensure we have all necessary information to quickly process your cases. Furthermore, please make sure you are available either by phone or email in case we have questions concerning a case. Please also refer to our turnaround calendars on the website for delivery schedules.
Thank you for your attention and patience.
January 1st Holiday Notice
| Date we receive cases | Date you should receive finished cases |
| December 30 | January 7 |
| December 31 | January 8 |
| X | X |
| January 2 | January 11 |
Thank you for your attention and patience.
2015 National Day Holiday Notice
Due to the Chinese National Day holiday, we will not be able to receive or ship cases on October 1st. The delivery schedule during this time is as follows:
| Date we receive cases | Date you should receive finished cases |
| September 28 | October 7 |
| September 29 | October 7 |
| September 30 | October 7 |
| X | X |
| October 2 | October 8 |
| October 3 | October 9 |
May 1st Holiday Notice
| Date we receive cases | Date you should receive cases |
| April 29 | May 5 |
| April 30 | May 7 |
| X | X |
| May 2 | May 8 |
| May 4 | May 12 |
2015 Chinese New Year Schedule
| Date we receive cases | Date you should receive finished cases* |
| February 16 | March 2 |
| February 17 | March 4 |
| X | X |
| X X X February 23 February 24 February 25 February 26 February 27 February 28 |
X X X March 6 March 6 March 6 March 10 March 10 March 10 |
Thank you for your attention and patience.
January 1st Holiday Notice
| Date we receive cases | Date you should receive finished cases |
| December 30 | January 6 |
| December 31 | January 6 |
| X | X |
| January 2 | January 8 |
Thank you for your attention and patience.
2014 National Day Holiday Notice
| Date we receive cases | Date you should receive finished cases |
| September 29 September 30 |
October 7 October 7 |
| X | X |
| X | X |
| October 3 October 4 |
October 9 October 10 |
2014 Mid-Autumn Holiday Notice
FedEx Express Boxes
When shipping directly to us in China, please only use the FedEx Express boxes that are designated for international shipping, rather than the dimensionally larger “flat rate” domestic Express boxes. This will avoid any dimensional weight (DIM) charges, which could increase your shipping fees by 50% or more. We have attached photos showing the differences between the two types of boxes for your reference.
If you are ordering boxes from FedEx on your own through your FedEx account, please specify box sizes S-1 (small), M-1 (medium), and L-1 (large). Alternatively, you can also call our office at your convenience and we will order boxes for you.
Thank you for your attention.
