Due to the Chinese New Year holiday, our Beijing facility will not be able to receive or ship cases on February 9th, 10th, and 11th. Furthermore, cases we receive in Beijing on February 7th, 8th, 12th, 13th, 14th, 15th, and 16th will be delivered to you beyond our normal turnaround schedule. Therefore, cases shipped from your facility to Beijing from February 4th until February 14th, please plan for a delivery delay. The delivery schedule during this time is as follows:
Date we receive cases | Date you should receive finished cases |
February 7 | February 18 |
February 8 | February 19 |
X | X |
X X February 12 February 13 February 14 February 15 February 16 |
X X February 21 February 21 February 22 February 25 February 26 |
Please note that during this time we will do our best to timely process and export cases. However, unforeseen delays should be taken into consideration if you have extremely time-sensitive cases. If you send cases during this period, we kindly ask you carefully check all lab scripts to ensure we have all necessary information to quickly process your cases. Furthermore, please make sure you are available either by phone or email in case we have questions concerning a case. Please also refer to our turnaround calendars on the website for delivery schedules.
Thank you for your attention and patience.