News & Events

2017 National Day Holiday Notice

Due to the Chinese National Day/ Mid-Autumn festival holidays, we will not be able to receive or ship cases on October 1st, 2nd, 3rd, or 4th. The delivery schedule during this time is as follows:

Date we receive cases Date you should receive finished cases
September 28 October 3
September 29 October 3
September 30 October 9
X X
X X
X

X

October 5

October 6

X

X

October 11

October 12

 

2017 Dragon Boat Festival Notice

Due to the Dragon Boat festival holiday in China, we will not be able to receive or ship out any cases from China on Monday May 29th and Tuesday May 30th. 
Therefore, cases we receive at the lab in China on Friday May 26th and Saturday May 27th will be returned to you on Friday June 2nd.

2017 China Labor Day Schedule Notice

Due to the Labor Day holiday in China, we will not be able to ship out any cases from China on Monday May 1st. Therefore, cases we receive at the lab in China on Thursday April 27th and Friday April 28th will be returned to you on Thursday May 4th.

2017 Qingming Festival Notice

Due to the Qingming festival holiday in China, we will not be able to ship out any shipments from China on Monday April 3rd and Tuesday April 4th. Therefore, cases we receive at the lab in China on Thursday March 30th and Friday March 31st will be returned to you on Friday April 7th.
 
We apologize for any inconvenience and appreciate your patience and understanding.

2017 Chinese New Year Notice

Due to the Chinese New Year holiday, our Beijing facility will not be able to receive or ship cases from January 27th through February 2nd. Also, cases we receive in Beijing on January 26th and February 3rd will be delivered to you beyond our normal turnaround schedule. Therefore, shipped cases originating from your facility from January 23rd until January 31st, please plan for a delivery delay. The delivery schedule during this time is as follows:
 
Date we receive cases Date you should receive finished cases*
January 25 January 31
January 26 February 8
X X
X X
X X
X X
X X
X X
X X
February 3 February 10
February 4 February 10

A note about trade and the recent election

To our customers,
It is not the usual business of Megadent to participate in political discourse. However, the anti-trade tone of the recent presidential campaign and incoming administration has created uncertainty among many of our stakeholders, including and most importantly some of our customers, so we feel obligated to acknowledge certain issues related to our outsourcing operations in order to possibly provide some clarity.
The new administration has threatened to impose 45% tariffs on imports from China. We think it’s important to make the distinction between campaign rhetoric and decisions made while in office under a strong system of checks and balances. A tariff of this size would undoubtedly cause a trade war and significantly and immediately distort the purchasing power of most Americans. Global supply chains would be disrupted, and economists estimate between 1 and 5 million American jobs would be lost, including many service-sector positions.
While America’s trade relationships will always benefit from constant reevaluation, it is our conviction that free trade overwhelmingly provides a net benefit to societies and improves the general economic welfare of its citizens. That some groups have been disfranchised due to trade policy in the last 20 years is legitimate. However, an attack on trade as a rectification is incomplete without thorough changes to safety nets, corporate taxation, and regulatory policy among other things. Further, it is imperative not to discount the effects of automation of global production, a trend that is unlikely to be reversed on a large scale by any government.
We’re convinced that Megadent and our customers, as facilitators of global free trade, have been net providers of dental benefits in America. In this era of rising overhead in every category and declining allowable fees across the board, we have assisted the ability of dental providers to continue offering many restorative services to consumers, and in many cases increased this access by consumers who otherwise would not have been able to afford these services. Ironically, a lot of the growth we have experienced in the last 5 years has been in communities whose populations have voiced the most concern over trade. We know this to be a result of greater access to dental care that was largely absent before, not an imposition of unfair trade practices.
Our hope is that you will join Megadent and continue to trust that a global economy unencumbered by tariffs and protectionism is the correct direction. Thank you for your time and attention. We appreciate any feedback, as open and honest discussion is the only way we can achieve true understanding.
Sincerely,
Eric and Tammy Gaensehals
Owners

2016 National Day Holiday Notice

Due to the Chinese National Day holiday, we will not be able to receive or ship cases on October 1st and October 2nd. The delivery schedule during this time is as follows:

Date we receive cases Date you should receive finished cases
September 29 October 5
September 30 October 7*
X X
X X
October 3 October 11
October 4 October 11

2016 Mid-Autumn Holiday Notice

Due to the Mid-Autumn Festival in China, we will not be able to receive or ship cases on September 15th. Therefore, cases shipped from your facility on Monday September 12th will be received instead on Friday September 16th, and returned to you on September 22th. The delivery schedule during this time is as follows:

Date we receive cases Date you should receive finished cases
September 14 September 20
X X
September 16 September 22
September 17 September 23
 

Thank you for your attention and patience.

2016 Chinese New Year Notice

Due to the Chinese New Year holiday, our Beijing facility will not be able to receive or ship cases on February 7, 8, 9, and 10. Furthermore, cases we receive in Beijing on February 4, 5, 6, 11, 12, and 13 will be delivered to you beyond our normal turnaround schedule. Therefore, cases shipped from your facility to Beijing from February 1 until February 10, please plan for a delivery delay. The delivery schedule during this time is as follows:

Date we receive cases Date you should receive finished cases*
February 4 February 16
February 5 February 16
February 6 February 16
X X
X X
X X
X X
February 11 February 19
February 12 February 19
February 13 February 19

*Please note that during this time we will do our best to timely process and export cases. However, unforeseen delays should be taken into consideration if you have extremely time-sensitive cases. If you send cases during this period, we kindly ask you carefully check all lab scripts to ensure we have all necessary information to quickly process your cases. Furthermore, please make sure you are available either by phone or email in case we have questions concerning a case. Please also refer to our turnaround calendars on the website for delivery schedules.

Thank you for your attention and patience.

January 1st Holiday Notice

Our Beijing facility will be closed and will not be able to receive or ship cases on January 1st. The delivery schedule during this time is as follows:
Date we receive cases Date you should receive finished cases
December 30 January 7
December 31 January 8
X X
January 2 January 11
Please also be aware of your local FedEx & UPS pick-up and delivery schedules during this time in order to plan accordingly.
Also note that the Chinese New Year holiday is the week of February 8, 2016. We will be emailing our schedule for that time soon.

Thank you for your attention and patience.

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We waive the minimum and provide free shipping on every first shipment of cases. If for any reason you are not satisfied with the product or service, we will refund 100% provided the cases are returned.

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We'd love to help you! We are open Monday-Friday 8 AM-5 PM, and Saturday 8 AM-12 PM Central U.S. Time.

Call Us: 479-876-8666
Email Us: info@megadentlabs.com

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